What do you mean by ANY # PART?
A “PART” is a single piece of the Hobby Holder system. There are four parts: 1. Threaded Base; 2. Ergonomic Grip Mod; 3. Standard Stability Bar (50mm); XL Stability Bar (70mm). Example: If you want one of everything you would pledge for 4 “Parts”
Last updated: December 16, 2018 10:35
Can I choose any combination of the "parts"
Yes! You are pledging for the number of selections you would like to make in the pledge manager. You can choose ANY COMBINATION based on the number of parts you selected! Example: With the Just a Taste pledge you can choose any 1 of the 4 available parts mentioned above. With the Hobbyist pledge you can choose any 2 of the 4 available parts mentioned above. Etc. etc.
Last updated: December 16, 2018 10:35
Will I be able to add additional funds and switch pledge levels in the pledge manager?
Yes! HOWEVER… Adding the additional funds before the campaign ends helps fund Stretch Goals and boost the campaign’s visibility. Remember you aren’t charged for your pledge until the campaign ends.
Last updated: December 21, 2018 06:22
How much is shipping?
US Domestic Shipping: FREE Canada: $7-$8 Rest of the World: $10-11
Add-ons can incur additional shipping charges if your final order weight exceeds 8oz.
Last updated: January 08, 2019 07:18
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.